FAQ: Settlements

Q: When are settlement reports uploaded?

A: Our settlement jobs start running at 23:00 UTC. This is done via a SFTP file upload.


Q: Do settlements include payments, refunds, and disputes?

A: Yes, Cash App provides a net settlement process, deducting refund and dispute amounts from captured payment amounts. Each net settlement will have a corresponding reconciliation report showing the amount of each payment, applicable fees, refunds, and dispute-related adjustments used in the calculation of the settlement amount. This report is delivered daily via SFTP to the PSP.