The Afterpay Business Hub is where you manage your merchant account. It’s a centralized workspace where you can view settlements, handle disputes, manage your team, and more. For more information about using Business Hub, see the Afterpay Help Center.
You can log in to the Business Hub here:
https://hub.us.afterpay.com/us
If you have trouble logging in, try clearing your browser’s session cookies and then try again.
Click here to reset your password.
As a Hub Admin (Business Hub administrator), you have secure access to your merchant credentials within the Business Hub.
Go to the Settings tab to find all the necessary information. Your direct link to the Settings tab is: https://hub.us.afterpay.com/settings.
Without Hub Admin permissions, you can still view the Merchant ID field.
You can request for a user to be added to your Business Hub by contacting our Merchant Admin team with the following details:
For Sandbox Business Hub access - contact your delivery manager or Afterpay account manager.
There are three standard user access types:
Hub Admin
User
Read Only
The various access rights are described in the tables below.
Afterpay Business Hub
In the Merchant Portal
When user accounts are created you receive an activation email.
The activation email contains a link that is active for 45 minutes.
You can use Forgot My Password if the link is no longer active.
Activation and ‘Forgot my Password’ emails are sent from donotreply@afterpay.com
Please check your Junk or Spam mailbox
Try adding donotreply@afterpay.com to your safe senders list